
Alamoa Privacy Policy
When you use Alamoa's services, you are trusting us with your information. Alamoa recognizes the serious responsibility that comes with this and is committed to protecting your information and giving you control over your information.
Alamoa develops a range of services that help millions of people discover and interact with the world in new ways every day.
Alamoa's services give you control over your privacy in a variety of ways. For example, you can create an Alamoa account if you want to be able to create and manage content such as emails and photos, or if you want more relevant search results. On the other hand, many Alamoa services can be used without logging in with an account or even creating an account at all. You can also browse the web without leaving a history by choosing Incognito mode in Chrome.
Types of Information Alamoa Collects When You Use Alamoa Services
Alamoa collects information to better serve all users. What information Alamoa collects and how that information is used depends on how you use Alamoa's services.
When you are not logged into your Alamoa account, we store information collected by a unique ID associated with your browser, application, or device. This helps, for example, to keep your browser preferences such as your preferred language preference, or whether you want to see more relevant search results or ads in subsequent sessions.
We also collect information that we store in your Alamoa account when you are logged into your account. This information will be treated as personal information.
Information You Create or Provide to Alamoa
When you create an Alamoa account, you provide personal information such as your name and password. You may also choose to register your phone number and payment information with your account. Even if you are not logged into your Alamoa account, you may still provide Alamoa with information that you choose, such as the email address you use to communicate with Alamoa and to receive updates about the Alamoa Services.
Alamoa also collects content that you create, upload, or receive from other users when you use Alamoa's services. This information includes emails you send and receive, photos and videos you save, documents and spreadsheets you create, and comments on videos you post.
Information Alamoa Collects When You Use Alamoa Services
Alamoa collects information about the apps, browsers, and devices you use to access Alamoa's services. This information is used, for example, for automatic product update features.
The information Alamoa collects may include unique identifiers, browser type and settings, device type and settings, operating system, mobile network information (such as carrier name and phone number), and application version numbers. We also collect information about communications between Alamoa services and your apps, browsers, and devices. For example, IP addresses, crash reports, system activity, date and time of requests and referring URLs.
This information is collected when the Alamoa service on your device communicates with Alamoa's servers. For example, if you use a smartphone device with the Alamoa app, your device will periodically communicate with Alamoa's servers to send information about your device and your connection to the Alamoa service. This information includes items such as device type, carrier name, crash reports, and installed apps. It also includes other information about how you use your smartphone device, depending on your device settings.
Customer activity
We collect information about your activity on Alamoa services. We use this information for purposes such as recommending content that may be of interest to you. When you use Alamoa services that allow you to make and receive calls, send and receive messages, we may collect call and message log information, such as your phone number, caller phone number, called phone number, forwarded phone number, sender and recipient email addresses, date and time of calls and messages, duration of calls, routing information, type and volume of calls and messages.
Alamoa collects your location information when you use the Alamoa Services. We use this information for driving directions, nearby search results, and features based on your general location.
The following information is used to determine your location information: Accuracy depends on the type of information.
- Device sensor data, such as GPS
- IP address
- Activity on Alamoa Services
- Information about things near your device, such as Wi-Fi access points, cellular base stations and Bluetooth enabled devices
The type of location data Alamoa collects and how long that data is stored may vary depending on your device and account settings. In addition, if you have enabled the Web & App Activity setting, your activity, such as your past searches on the Alamoa Service, will be stored in your Alamoa account. This may also include location information.
In some circumstances, we may also collect information about you from publicly available information. We may also collect information about you from our trusted partners. We collect and store information using various technologies such as cookies, pixel tags, local storage (such as browser web storage and application data caches), databases and server logs.
Use of data to improve our services
Alamoa uses information collected from all Alamoa services for the following purposes:
- provision of services
- Development of new services
- Providing customized services, such as content and advertising
- Performance measurement
- Communication with customers
- Protecting Alamoa, Alamoa Users and the Public
For these purposes, we use various technologies to process your information. We use systems that analyze your content to provide you with personalized search results, tailored advertising, and other features tailored to how you use the Alamoa Services. We also analyze your content to help detect abuse such as spam, malware and illegal content. It also uses algorithms to recognize patterns in data.
We may combine information collected from your various devices across Alamoa Services for the purposes described above.
We may display your publicly available Alamoa account information (such as your name and photo) to other users if they already have your email address or other information that personally identifies you. That way, for example, it will be easier to tell that the email you received is from you.
Information sharing
Alamoa provides personal information to Jyugon Corp affiliates and other trusted companies or individuals for the purpose of having them process such personal information for Alamoa. In such cases, such affiliates, companies, or individuals will do so under Alamoa's instructions and in accordance with Alamoa's Privacy Policy and other appropriate confidentiality and security measures. For example, we may engage service providers to operate our data centers, deliver our products and services, improve our internal business processes, and provide additional support to our customers and users. We may also engage service providers to review video content for public safety and to analyze and listen to sample audio samples of our users that are stored for the purpose of improving Alamoa's speech recognition technology.
for legal reasons
Alamoa will share personal information outside of Alamoa when we determine in good faith that access, use, retention, or disclosure of personal information is reasonably necessary because:
- to comply with any applicable law, regulation, legal process or enforceable governmental request.
- To ensure compliance with applicable terms and conditions, including investigation of possible violations.
- To detect, prevent or otherwise address fraud, security or technical issues;
- To prevent harm to the rights, property, or safety of Alamoa, Alamoa users, or the public as required by law or to the extent permitted by law.
Alamoa may disclose or share non-personally identifiable information with Alamoa partners (such as publishers, advertisers, developers and rights holders). For example, we publish information about general usage trends for the Alamoa service. We also allow certain partners to use their own cookies and similar technologies to collect information from your browser or device for advertising and measurement purposes.
Retention of user information
Alamoa retains collected data for different lengths of time, depending on what the data is, how it is used, and what your preferences are.
- Other data (such as advertising data in server logs) is automatically deleted or anonymized after a certain period of time.
- Some data, such as information about how often you use the Service, is held by you and Alamoa.
- We also retain some data longer than others as necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, and transaction record keeping.
If you delete your data, Alamoa follows a data deletion process to securely and completely erase your data from Alamoa's servers or keep it anonymized. Alamoa strives to prevent the accidental or malicious deletion of information from Alamoa's services. Therefore, there may be a time lag between when a user deletes any data and when the copy is subsequently deleted from Alamoa's production and backup systems.
Alamoa periodically reviews this Privacy Policy to ensure Alamoa processes your information in compliance with this Privacy Policy.
U.S. state law requirements
Certain US privacy-related state laws require specific disclosures.
This privacy policy is intended to help you better understand how Alamoa handles your information.
Categories of Information Alamoa Collects
Personally identifiable and similar information : such as names, passwords, phone numbers, addresses and unique identifiers associated with your browser, app or device.
Demographic information : age, gender, language, etc. If you use optional features, you may also provide additional information such as gender identity, race, or ethnicity.
Commercial information : such as payment information and history of your purchases of Alamoa services.
Internet, network, and other activity information : such as your viewing and interaction with content; browser browsing history synced with your Alamoa account; information about your app, browser, and device interactions with Alamoa services (such as your IP address, crash reports, and system activity); and activity on third-party sites and apps that use Alamoa services.
Geolocation Data : Geolocation data, which may be determined by GPS, IP address, and other data from sensors on and around your device, depending on the components on your device and your account settings. Depending on these settings, it may also include precise location information (such as GPS data used for phone features such as navigation and find my phone).
Audio information, electronic information, visual information (such as sound or audio information).
Communication data : e.g. email address (if you use Alamoa services that allow you to send and receive messages).
Professional, Employment, and Educational Information : Information you provide or personal information maintained by the organization you work for or work for and uses the Alamoa Services.
Other information you create or provide : Content you create, upload, or receive (such as photos and videos, emails, documents and spreadsheets).
Business purposes for which information may be used or disclosed
Protecting Against Security Threats, Fraud, and Illegal Activity : Alamoa may use and, in some cases, disclose information to detect, prevent, and respond to security incidents and to prevent other malicious, deceptive, fraudulent, or illegal activity. For example, to protect the Alamoa service, Alamoa may receive or disclose information about IP addresses compromised by malicious users.
Audit and Measurement : Alamoa uses information for analysis and measurement to understand how the Alamoa Services are used and to fulfill our obligations to partners, such as publishers, advertisers, developers and rights holders. Alamoa may disclose non-personally identifiable information to the public and these partners, including for audit purposes.
Maintaining Services : Alamoa uses information to keep our services running as intended. For example, to track incidents or to work to resolve issues such as bugs you report.
Research and Development : Alamoa uses information to improve the Alamoa Services and to develop new services, features and technologies that benefit Alamoa's users and the public.
Use of Service Providers : Alamoa shares information with Service Providers in order to provide services to them in accordance with Alamoa's Privacy Policy and other appropriate confidentiality and security measures. For example, Alamoa may engage service providers to provide customer support.
Advertising : Alamoa processes information to serve advertising. This information includes information about your online identity, browsing and search activity, information about your current location, and information about your interactions with advertising. By serving ads, our users are able to use Alamoa's services and many websites and services for free.
Legal Reasons : Alamoa also uses information to comply with applicable laws and regulations. We also disclose information to comply with legal process or enforceable governmental agency requests, including law enforcement agencies. We disclose information about the number and types of requests we receive from governments in our transparency report.
Parties to whom information may be disclosed
Others you choose to share information with : The information you share includes documents, photos, videos and comments.
Third parties with your consent , such as services integrated into Alamoa services. You can review and control which third-party apps and sites have been given access to your data in your Alamoa account.
Service Providers , Trusted Companies or Individuals: Process information on behalf of Alamoa at the direction of Alamoa and in compliance with Alamoa's Privacy Policy and other applicable confidentiality and security measures.
Domain Administrator : If you work for or study at an organization that uses the Alamoa Service.
Third Parties, Such as Law Enforcement Agencies : For legal reasons described in Sharing Your Information. Scope of this policy
This Privacy Policy applies to all services provided by Jyugon Corp and its affiliates, including services provided on third party sites (such as advertising services). Services covered by separate privacy policies that do not incorporate this privacy policy are not covered by this policy.
The following are not covered by this Privacy Policy:
- How other companies and organizations that advertise Alamoa services process your information
- Services provided by other companies or individuals, such as products or sites that incorporate the Alamoa Services to which policies apply, products or sites that appear in search results, or products or sites that link from the Alamoa Services;
Policy change
This policy may change from time to time. Alamoa will not reduce your rights under this Privacy Policy without your express consent.